We use FEDEX, UPS ground or the US Postal Service to ship all standard orders.

UPS will not deliver to a PO Box.

Shipping - International

Canadian Orders

Priority International orders (average of 7-10 Business days for delivery) is 16% of the parts total or $15 minimum.  This is calculated automatically on the website and is added to the order total.

UPS/FEDEX and DHL orders (average of 2-4 business days) is 23% of the parts total or $30 minimum. 

All other countries-

The shipping rates are calculated using the weight and dimension of the package.  If you would like to know what the shipping charges would be for an order, please note that in the "Comments" feild of the shipping screen when placing your order.  Shipping charges are not included in the order total when ordering online.

Questions About Your Order?

Send us an Email from our contact page, or call our customer service. They’ll be glad to help you.

Customer service hours are: 9:00am - 5:00pm Mon.-Fri. (East Time) 

Delivery Process

Delivery is based on availability of parts. Please allow 7 to 10 working days (not including Saturday, Sunday, or Holidays) for delivery of orders within the U.S.

Before Your Order Arrives

Call our customer service line. When you call, they’ll need the following information:

1. Customer number or the name and address the order was placed under.
2. The order date.
3. What part number(s) you ordered

After Your Order Arrives

Inspect your parts when they arrive. Your packing slip can answer the most frequently asked questions. If you still have a question, call our customer service line. When you call, they’ll need the following information:

1. Customer number
2. Name & address the order was placed under.
3. What part number(s) you ordered.
4. The order date.
5. Your invoice number